Privacy Policy

Last updated: February 24, 2026

Loli Store ("we", "our", or "us") operates the Loli Store mobile application and website (https://lolistore.net). Loli Store is an online shop specializing in cosmetics, skincare, and beauty products. This Privacy Policy explains how we collect, use, and protect your personal information when you use our app and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and shipping address when you create an account or place an order.
• Payment Information: Payment details necessary to process your orders through MTN Cash, Syriatel Cash, or other available payment methods. We do not store your full payment credentials on our servers.
• Device Information: Device type, operating system, and app version for improving our services.
• Usage Data: Browsing activity within the app, product views, and search queries to enhance your shopping experience and recommend relevant cosmetics and skincare products.

2. How We Use Your Information

We use the collected information to:

• Process and deliver your cosmetics and skincare orders
• Create and manage your account
• Send order confirmations and shipping updates
• Send promotional offers and notifications about new beauty products and deals (with your consent)
• Improve our app, product recommendations, and services
• Provide customer support

3. Push Notifications

Our app may send push notifications about order updates, new product arrivals, promotions, and exclusive deals. You can disable notifications at any time through your device settings.

4. Information Sharing

We do not sell your personal information. We may share your information only with:

• Shipping providers: To deliver your orders across Syrian governorates
• Payment processors: To process your payments securely via MTN Cash, Syriatel Cash, or other methods
• Legal authorities: When required by law

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. All data transmitted between your device and our servers is encrypted. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. You may request deletion of your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy in the app and on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@lolistore.net
• Website: https://lolistore.net